Personal Injury Claims Process
Are you confused about the personal injury claims process in Queensland? Commencing a claim can be a daunting prospect for people who have not had to deal with Insurers and Lawyers before. Here at Personal Injury Helpline we seek to streamline the claims process so that the uncertainty and mystery is removed, making you feel confident about your case.
The first step in the process is to contact us. Our Personal Injury Lawyers will immediately provide you with an assessment of your likely prospect over the telephone. Assuming that you wish to proceed, and we think that you have a case, then we will seek to take the second step in our claim process which is organising a face-to-face meeting.
At your initial meeting we will take details from you, complete necessary claim documentation and in the case of a claim undertaken by our partner legal team explain to you our No Win No Fee agreement. Provided you are happy with the agreement we will proceed with conducting your Personal Injury Claim. You can guarantee that your claim will be handled by which would be handled by a suitably qualified Personal Injury Lawyer at all times.
In certain cases, especially Motor Vehicle Accident claims, we can assist you with your treatment costs by having your Insurer pay up-front. Injured workers generally have their treatment expenses paid for by Work Cover.
At approximately 11-12 months post accident we are able to engage our Medical Experts to provide your likely long term prognosis. Even accidents that appear to be relatively minor at the time can result in some degree of permanent partial disability and that disability needs to be assessed by medical professionals.
Once we have obtained a full set of Medical reports we will provide you with advice as to what your likely compensation award will be in terms of monetary value.
At this point, the Insurance Company will have also made an assessment in relation to your claim. Subject to your instructions we will seek to negotiate a settlement with the Insurer which is usually the most cost effective way to resolve your claim.
Provided we can get the Insurer to agree to an amount that is reasonable we will recommend a settlement to you. At this time we will be able to advise you of the exact amount that you will receive clear of all refunds should you proceed with the settlement.
Often we negotiate settlements directly with the Insurer over the telephone, however, in some cases it is necessary to participate in a conference with the Insurer. You and your Personal Injury Lawyer will attend need to attend this conference.
We find that the vast majority of cases settle at this point as mediation results in a positive result for our clients without the expenses of litigation. At the end of the day, however, the decision regarding settlement will always be yours and yours alone.
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