Personal Injury Claims Process

Are you confused about the personal injury claims process in Queensland? Commencing a claim can be a daunting prospect for people who have not had to deal with Insurers and Lawyers before.  Here at Personal Injury Helpline we seek to streamline the claims process so that the uncertainty and mystery is removed, making you feel confident about your case. 


The first step in the process is to contact us. Our Personal Injury Lawyers will immediately provide you with an assessment of your likely prospect over the telephone. Assuming that you wish to proceed, and we think that you have a case, then we will seek to take the second step in our claim process which is organising a face-to-face meeting.



At your initial meeting we will take details from you, complete necessary claim documentation and in the case of a claim undertaken by our partner legal team explain to you our No Win No Fee agreement. Provided you are happy with the agreement we will proceed with conducting your Personal Injury Claim. You can guarantee that your claim will be handled by  which would be handled by a suitably qualified Personal Injury Lawyer at all times.


In certain cases, especially Motor Vehicle Accident claims, we can assist you with your treatment costs by having your Insurer pay up-front. Injured workers generally have their treatment expenses paid for by Work Cover.

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