Personal Injury Helpline is a service provided by Sinnamon Lawyers. We respect your privacy and handle your personal information in line with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs). This policy explains what information we collect through this website and how we use it.
Visiting this website does not require you to provide any personal details. If you reach out to us regarding a personal injury matter or to enquire about our services, we may need to collect information from you such as your name, postal address, email address, and contact number.
We will only ask for what is needed and will explain why at the point of collection. We do not sell, trade, or pass on your personal information to third parties without your permission, unless the law requires it.
If you would like to access the personal information we hold about you, please make your request in writing. A reasonable processing fee may apply.
Should the information be inaccurate, no longer relevant, or you wish for it to be removed, contact us and we will respond promptly.
The nature of personal injury matters may require us to collect sensitive information about you, including health and medical details relevant to your claim. We only collect this information when it is necessary to provide our services, and with your consent.
We take appropriate measures to protect the personal information we hold from loss, misuse, unauthorised access, modification, or disclosure.
This website uses cookies to support functionality and to help us understand how visitors interact with our content. Cookies are small text files saved to your device while browsing.
Some are temporary and disappear at the end of your session, while others stay on your device until they expire or are manually cleared.
We use the Meta Pixel, a tracking tool from Meta Platforms Inc. (Facebook), on our website. It collects details about your visit such as the pages you view along with technical information like your IP address and browser type. This helps us measure how well our advertising is performing and reach people who have already visited our site.
Meta’s Data Policy is available at: facebook.com/privacy/policy.
We rely on Google Analytics to gather insights about how visitors use our website. The information is collected in aggregate form and does not identify individual users.
We use Google Ads tracking to measure how our advertising performs and to deliver tailored ads to people who have visited our website previously. This may include collecting your IP address, browser type, and pages you visited. Google’s use of this information is outlined in their Privacy Policy: policies.google.com/privacy.
Certain data collected through cookies and tracking technologies (such as Google Analytics, Google Ads, and the Meta Pixel) may be transferred to and stored on servers located outside Australia, including in the United States.
You can disable cookies via your browser settings at any time. Please note that doing so may affect how certain features of this website function.
If you have any concerns about how we have handled your personal information, please contact us on 1800 435 754 or via the contact form on our website.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
admin@sinnamonlawyers.com.au
Matisse Tower
Level 1, 110 Mary St, Brisbane QLD 4000
Privacy Policy | Terms and Conditions
